Just a few months ago, we welcomed Julie Stephenson to the team in the role of Account Manager and in that short time, she has already proven to be a fantastic addition. With a strong background in the technology industry, Julie brings a wealth of technology knowledge and account development expertise to the business, cementing her as a great addition to TPP Retail.
We sat down with Julie to learn more about her, how she’s settling into TPP Retail, and what she’s found that sets us apart from other technology partners.
Read on to see what Julie had to say about her time with TPP Retail so far…
Tell us a bit about yourself, your experience and what you do here at TPP Retail?
“I’m coming up to just short of 30 years in the Auto ID industry, starting out working for a Japanese manufacturer, then a value-added distributor and for the last 20 years delivering Enterprise Mobility Solutions into most verticals such as, healthcare, manufacturing, transport and logistics, field mobility and, more recently, the retail and supply chain space.
I’m delighted to say that in my role at TPP Retail, I’m privileged to be working with a number of valued existing customers as well as building and onboarding new customer relationships.”
What attracted you to TPP Retail and made you want to become part of our team?
“I think primarily because you’re highly regarded by your industry peers, and have delivered year-on-year growth, not just in terms of revenue but also making and retaining key customer acquisitions, not to mention the fact that TPP’s values very much align to my own.”
Since joining, what have you noticed that makes us stand out from other technology partners? (What makes us different? What has surprised you most?)
“Your passion to get things right, the speed at which you get things done and the unwavering appetite to do more. What was surprising is how close the whole team are, there’s a genuine warmth – almost family feeling – running through the whole business which is an absolute joy to be part of.”
What has impressed you about how we work with and support our customers?
“Being customer-first means a business puts the customer at the centre of organisational decision-making, instead of purely focusing on products or services and this is very clearly a core value and strength of TPP Retail. The company is continually seeking ways to consistently deliver a positive customer experience by designing solutions and delivering services with the customer in mind front and forward.”
What are you most looking forward to in your journey with us?
“The evolutionary progression of the business. TPP Retail has bucked the trend of late and consistently demonstrated its adaptability and responsiveness to changes in the market. Coupled with its continued innovation and investment in the quality of its people, I am truly exhilarated for the road ahead.”
We’re delighted to have Julie in the business; she is a fantastic addition to the team and is already making a huge impact. With so much experience, we’re certain Julie will take our customers to new heights and raise our standards even higher. Julie, we wish you the very best in your role with us and are excited to keep celebrating you and your achievements!
