About Us

We’re the experts who transform business operations – from source to supply to store – with clever technology

Our Vision

To lead the continuous innovation of frontline workers through smart, scalable technology solutions that simplify operations and enhance their experiences.

Our Mission

The customer is at the heart of everything we do — understanding the challenge, anticipating the need, and delivering solutions that enhance efficiency and profitability. Combining technical excellence, a service mindset, and deep expertise in mobile computing, barcoding, print, labelling and colleague collaboration, we go beyond the expected to solve problems at pace and remove day-to-day friction for frontline workers.

We believe great results are achieved when people work together, enjoy what they do, and feel comfortable being themselves. That’s why we’re creating a culture that’s solution-focused, trusting, and approachable — for our customers and each other. Building long-term partnerships, we support and inspire one another, working as one team to deliver better outcomes every day.

Our Values

Our values shape how we work, help us make good decisions, and keep us all moving with purpose and clarity.

Customers

We put the needs and experiences of customers and those we support first. Listening closely, understanding what truly matters, and staying focused on doing what’s right comes naturally to us. Acting on feedback, anticipating needs, and offering guidance, we consistently deliver a service that exceeds expectations.

People
At the heart of our business are our people – talented experts who drive everything we do. We foster a culture where everyone feels respected, valued, and empowered. Embracing our differences and celebrating each person’s contributions, we create a workplace where everyone can succeed.
Trust
Trust is the cornerstone of strong, lasting partnerships with customers, suppliers, and each other. Built through honesty, consistency, and doing what we say we’ll do, we nurture relationships, staying patient, and acting with integrity to create reliability you can count on.
Collaboration
We achieve more together. With open communication, mutual respect, and a willingness to share what we know, collaboration happens naturally. It helps us solve problems faster, spark new ideas, and find smarter solutions to reach our shared goals.
Proactivity
Leading with expertise and acting with initiative, it’s not just about holding knowledge – it’s about using it to drive innovation, solve problems, and make things happen. We take ownership – individually and as a team – stepping up without hesitation and looking for smarter ways to do things
Agility

Embracing change, encouraging innovation, and staying flexible in how we think and work, we welcome new ideas, value diverse perspectives, and remain open to feedback. Learning quickly, we adapt and continuously improve to thrive in a rapidly changing market.

Global Reach

We’re where you are. With locations across the UK, Europe, and North America, we deliver exceptional service to valued customers worldwide.

Some Of Our Team

James Ussher-Smith

Managing Director

Simon Clapperton

Sales Director

Dave Abbott

Technical Director

Emma Phillips

Head of Marketing

Jim Johnson

Head of Technical Services

Kate Palmer

Head of Operations

Alex Prattent

Head of Development

Katie Knowling

Head of Finance

Ben Jones

Strategic Account Manager

Ellie Smith

Account Manager

Julie Stephenson

Account Manager

Abbie Lawrence

Project Manager

Lauren Bone

Project Manager

Liam Wilkinson

Support Desk Manager

David Germain

Senior Technical Engineer

Megan Trickett

Data Analyst & QA/QC Owner

Kayley-Ann Spencer-Cook

Technical Analyst

Natalie Leahy

Developer

Joe Spink

Developer

Kenny Bakare

QA Tester

Sam King

Support Desk Analyst

Carl Holt

Support Desk Analyst

Daisy Kenyon

Support Desk Analyst

Jayne Jones

Sales Support Manager

Paul Errington

Sales Support

Ryan Hodson-Blair

Operations Supervisor

Tyler Broderick

Operations Supervisor

Lauren Johnson

Order Management Analyst

Shannan Pickard

Finance Assistant

James Dear

Marketing Designer

Alex Jackson

Marketing Apprentice

Jason Schofield

Senior Device Configuration & Repair

James Witchell

Device Configuration & Repair

Kyle Gardner

Device Configuration & Repair

Ryan Errington

Device Configuration & Repair

Ian Porter

Warehouse Operative

Robbie Palmer

Warehouse Operative

Let’s Innovate Your Business Operations Together