About Us
Our Vision
To lead the continuous innovation of frontline workers through smart, scalable technology solutions that simplify operations and enhance their experiences.
Our Mission
The customer is at the heart of everything we do — understanding the challenge, anticipating the need, and delivering solutions that enhance efficiency and profitability. Combining technical excellence, a service mindset, and deep expertise in mobile computing, barcoding, print, labelling and colleague collaboration, we go beyond the expected to solve problems at pace and remove day-to-day friction for frontline workers.
We believe great results are achieved when people work together, enjoy what they do, and feel comfortable being themselves. That’s why we’re creating a culture that’s solution-focused, trusting, and approachable — for our customers and each other. Building long-term partnerships, we support and inspire one another, working as one team to deliver better outcomes every day.
Our Values
Our values shape how we work, help us make good decisions, and keep us all moving with purpose and clarity.
Customers
We put the needs and experiences of customers and those we support first. Listening closely, understanding what truly matters, and staying focused on doing what’s right comes naturally to us. Acting on feedback, anticipating needs, and offering guidance, we consistently deliver a service that exceeds expectations.
People
Trust
Collaboration
Proactivity
Agility
Embracing change, encouraging innovation, and staying flexible in how we think and work, we welcome new ideas, value diverse perspectives, and remain open to feedback. Learning quickly, we adapt and continuously improve to thrive in a rapidly changing market.
Global Reach
Some Of Our Team
James Ussher-Smith
Managing Director
Simon Clapperton
Sales Director
Dave Abbott
Technical Director
Emma Phillips
Head of Marketing
Jim Johnson
Head of Technical Services
Kate Palmer
Head of Operations
Alex Prattent
Head of Development
Katie Knowling
Head of Finance
Ben Jones
Strategic Account Manager
Ellie Smith
Account Manager
Julie Stephenson
Account Manager
Abbie Lawrence
Project Manager
Lauren Bone
Project Manager
Liam Wilkinson
Support Desk Manager
David Germain
Senior Technical Engineer
Megan Trickett
Data Analyst & QA/QC Owner
Kayley-Ann Spencer-Cook
Technical Analyst
Natalie Leahy
Developer
Joe Spink
Developer
Kenny Bakare
QA Tester
Sam King
Support Desk Analyst
Carl Holt
Support Desk Analyst
Daisy Kenyon
Support Desk Analyst
Jayne Jones
Sales Support Manager
Paul Errington
Sales Support
Ryan Hodson-Blair
Operations Supervisor
Tyler Broderick
Operations Supervisor
Lauren Johnson
Order Management Analyst
Shannan Pickard
Finance Assistant
James Dear
Marketing Designer
Alex Jackson
Marketing Apprentice
Jason Schofield
Senior Device Configuration & Repair
James Witchell
Device Configuration & Repair
Kyle Gardner
Device Configuration & Repair
Ryan Errington
Device Configuration & Repair
Ian Porter
Warehouse Operative
Robbie Palmer
Warehouse Operative




































